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Delivery is charged as priced on each order. Your order will usually be sent on next day delivery. Once you have placed an order it will be dispatched the same day or the next day depending on the time the order was placed. If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.
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If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.
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All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays; morning, Saturday and "next working day" deliveries are optional and will also incur additional charges.
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We will only deliver goods to the address on the order.
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Where, for administrative convenience, the Buyer or his agent is requested by the Firm to sign a delivery note before the Goods are handed over, the Buyer or his agent agrees to examine the Goods at the time of the physical hand-over and the effect of such signature in respect of receipt of the Goods will not become operative until immediately after the physical hand-over.
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Product Availability
All Goods, including promotional items and Goods 'on offer' are subject to availability and may be withdrawn from sale at any time; including after an order is placed. In the event that the Goods become unavailable after an order is placed, the Firm will make every attempt to 'back order' and inform the Buyer of the situation. The Buyer will be given the option to cancel the order in this occurrence.
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Order Processing
Your order is sent directly to our secure till in our shop for processing. Once we have received your order and payment, our staff will pick, pack and dispatch the item. We will aim to do this the same day for all orders in to our shop Mon-Sat (excl Bank Holidays).
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Order Tracking
You can track the progress of your order at any time by logging into My Account from the Home page on this website.
